For systems that require routine attention, we provide scheduled maintenance service programs. Servicemen work with clients to determine what type of service is required as well as the service intervals appropriate for main- taining system performance. Sanitary lines that are subject to fouling from heavy use or debris buildup (roots, grease, etc.) are cleaned at regular intervals to maintain proper performance. This reduces the possibility of effluent backup and the subsequent need for emergency service work.

How often should I schedule service?  Your service technician can help you establish the correct schedule for your preventative maintenance program. Using the history of the problem that you provide, along with his observations, he can suggest a course of action for you to consider.

Are there other options?  Yes, there are two basic options. The first is to repair/replace the pipe. How cost effective this option is depends on many factors. You may wish to consult a qualified plumber to determine if this option is best for you. The second option is to ignore the problem until the system backs up again. This, of course, doesn't make much sense because of the inconvenience and extra cost of emergency service calls.

Are preventative maintenance calls less expensive than emergency service calls? Preventative maintenance service calls are generally offered at a reduced rate because of the advantages afforded by being able to plan and schedule staff and equipment.